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Overseas warehouse is one of the distribution channels of cross-border e-commerce. The use of overseas warehouse allows unlimited expansion of the seller's product categories. Some products have a long service life and do not belong to FMCG、 but there are restrictions on the market demand、 the formation of scale、 and the sales in overseas warehouse. The product categories in overseas warehouse can be expanded indefinitely. And the overseas warehouse is not only used for storing and transporting goods. What service function does the overseas warehouse have? Today、 let's talk about the five functions of overseas warehouse.
1. Return and replacement services.
Generally、 multinational e-commerce sellers will inevitably encounter many problems、 such as account closure、 product failure to go on sale、 wrong SKU label、 etc.、 so they can use the overseas warehouse delivery mode to provide services such as return、 exchange、 and label change、 so that the product can gain value again and avoid loss of goods.
2. Value added services.
When using FBA、 the seller can simultaneously use overseas warehouse services to replenish goods nearby、 minimize transaction costs and reduce transaction risks. In addition to FBA transit、 overseas warehouses can also provide value-added services for sellers、 such as warehousing inspection、 goods putting on shelves、 inventory management、 order receiving、 order sorting、 order review、 multi-channel shipment、 etc.
3. FBA replenishment service.
Cross border sellers can place part of their goods in overseas warehouses. When they find that the FBA stock is insufficient、 they can immediately replenish the stock from overseas warehouses. This process does not require an appointment. It can ensure that the warehouse is not arranged in the peak season. This operation method can save a lot of freight costs.
4. Overseas warehouse issues one piece.
The Seller shall prepare the products in batches from home to overseas warehouse、 and then the staff of overseas warehouse shall check and put them on the shelf. When a buyer places an order、 the Seller only needs to issue a delivery order in the overseas warehouse management system、 and the warehouse staff will implement local delivery service in accordance with local instructions.
5. FBA transit、 FBA transit and FBA transit services.
In most cases、 the FBA is used in combination with the third-party overseas warehouse、 stock goods in the overseas warehouse first、 forward (replenish) the FBA regularly or irregularly、 and handle the return and replacement of goods from the overseas warehouse while delivering goods from the FBA.
1. Professional team in China and the USA
If the selected American overseas warehouse has a dedicated team at home、 they will consider some problems that may be encountered after the goods are warehoused overseas and avoid it in advance. In this way、 the situation that the goods have been sent overseas but have encountered problems and are not easy to handle is reduced.
2. Warehouse provides insurance
The goods may be lost、 damaged、 delayed、 etc. in the operation process. Some overseas warehouses will introduce various types of insurance、 cargo damage insurance、 loss of parts insurance、 delay insurance、 etc. In case of problems in the warehouse、 these types of insurance will enable the seller to obtain reasonable claims without loss.
3. Scale and hardware facilities
The small American overseas warehouse has its own limitations. For some emergencies that may not be handled well and cause losses to the seller's interests、 it is recommended to choose an American overseas warehouse with complete hardware and software equipment and complete systems.
4. Independent taxation
The protection of tax and law is not only that your process is legal、 but also that of other customers in the overseas warehouse. In a common warehousing system、 only when everyone is legal can it be truly guaranteed.
5. Clear billing method
Not all American overseas positions are reliable. When choosing、 sellers should remember to look for those whose charges and prices are clear and unambiguous.
6. Provide a mature management system
A mature management system includes inventory、 sales order、 inventory and other data reports、 supports barrier free communication between customers、 goods、 overseas warehouses、 and logistics companies、 and provides accurate and timely information.
1. We should confirm the weight and volume with the customer in a timely manner. If the customer does not confirm the weight and volume、 the cost will be very troublesome after the goods fly out.
2. In air transportation、 customers usually declare their goods and documents on the same day、 so it is troublesome to arrange the shipping space. If possible、 declare as many shipping spaces as possible. It is difficult to add if there are fewer shipping spaces. If there are more、 you can find a way to collect goods.
3. Generally、 the airline and the first-class agents have basically arranged their seats before 12:00 noon. In this case、 it is not appropriate to take over large cargoes that are required to take off the next day. You'd better not take over until the space is determined、 otherwise you will be very passive.
4. In principle、 air cargo requires that the cargo should be stored in the airline warehouse for more than 24 hours. In actual operation、 it should be handed over the night before the plane takes off. Special urgent goods can be handed over on site. In principle、 4 hours before the cargo plane takes off and 2 hours before the passenger plane takes off、 but do not suggest the customer to hand over the goods on site as early as possible、 unless you can make a special decision.
5. The waybill shall be confirmed with the customer in a timely manner、 and the Chinese name for customs declaration shall be provided by the customer、 etc.
