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Overseas warehouse is one of the distribution channels of cross-border e-commerce. The use of overseas warehouse allows unlimited expansion of the seller's product categories. Some products have a long service life and do not belong to FMCG、 but there are restrictions on the market demand、 the formation of scale、 and the sales in overseas warehouse. The product categories in overseas warehouse can be expanded indefinitely. And the overseas warehouse is not only used for storing and transporting goods. What service function does the overseas warehouse have? Today、 let's talk about the five functions of overseas warehouse.
1. Return and replacement services.
Generally、 multinational e-commerce sellers will inevitably encounter many problems、 such as account closure、 product failure to go on sale、 wrong SKU label、 etc.、 so they can use the overseas warehouse delivery mode to provide services such as return、 exchange、 and label change、 so that the product can gain value again and avoid loss of goods.
2. Value added services.
When using FBA、 the seller can simultaneously use overseas warehouse services to replenish goods nearby、 minimize transaction costs and reduce transaction risks. In addition to FBA transit、 overseas warehouses can also provide value-added services for sellers、 such as warehousing inspection、 goods putting on shelves、 inventory management、 order receiving、 order sorting、 order review、 multi-channel shipment、 etc.
3. FBA replenishment service.
Cross border sellers can place part of their goods in overseas warehouses. When they find that the FBA stock is insufficient、 they can immediately replenish the stock from overseas warehouses. This process does not require an appointment. It can ensure that the warehouse is not arranged in the peak season. This operation method can save a lot of freight costs.
4. Overseas warehouse issues one piece.
The Seller shall prepare the products in batches from home to overseas warehouse、 and then the staff of overseas warehouse shall check and put them on the shelf. When a buyer places an order、 the Seller only needs to issue a delivery order in the overseas warehouse management system、 and the warehouse staff will implement local delivery service in accordance with local instructions.
5. FBA transit、 FBA transit and FBA transit services.
In most cases、 the FBA is used in combination with the third-party overseas warehouse、 stock goods in the overseas warehouse first、 forward (replenish) the FBA regularly or irregularly、 and handle the return and replacement of goods from the overseas warehouse while delivering goods from the FBA.
The operation process is as follows:;
1. First、 contact the international express agency to provide information about the goods、 then quote according to the name of the goods and other information、 and provide the receiving address and other information.
2. It is necessary to express the goods to the international express agent warehouse. If it is online shopping、 you can change the receiving address to the address of the express company so that the goods do not need to be transported by domestic express.
3. After the warehouse receives the goods、 the staff will check the goods information、 product name、 corresponding customers、 etc. If everything is OK、 the warehouse will take the initiative to contact the customer after sorting out the data.
4. The customer provides information such as foreign recipient、 address、 telephone、 zip code、 country、 city、 declared value/product name/quantity、 etc.
5. You can make data on behalf of the customer、 scan the code for payment or transfer payment、 and the customer completes the payment.
6. The staff arranges for the delivery of goods、 express delivery to the aircraft via Hong Kong、 goods to foreign destination countries → customs clearance → delivery → customer signing、 and the transportation process is completed.
International express can mail daily necessities、 cosmetics、 clothes、 shoes、 electronic products、 food、 drugs、 health care products、 documents、 books、 certificates、 etc.
